Self-serve migration

Bring your ArtCall history into Crafted Call

Export your submissions from ArtCall, upload the CSV to Crafted Call, review the mapping, and import supported artist, submission, jury, and artwork data.

Self-serve imports support files up to 10 MB / 5,000 rows. Larger or non-standard exports should be scoped with the team first.

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How it works

Three steps, with a review before import

Step 1

Export your CSV from ArtCall

From ArtCall, open the call you want to migrate, go to the Submissions tab, and click Export → CSV. ArtCall exports the call records, artist details, jury fields, and image references it includes in that file.

~2 minutes

Step 2

Drop the CSV on Crafted Call

Sign in to Crafted Call, head to Migrate from ArtCall, and drag the CSV into the upload area. We parse it instantly and show you exactly what we'll import — counts of artists, submissions, images, and any rows that need attention.

~1 minute

Step 3

Confirm and watch it run

Pick the call to import into and start the import. The job runs in the background, imports supported records, and emails you when it is complete.

~2 minutes for a typical call

What gets imported

Everything in your ArtCall export, mapped to Crafted Call's native models.

Artist records from the export, deduped against existing Crafted Call accounts by email
Submission records with mapped titles, descriptions, dimensions, prices, and custom fields
Jury score data mapped into Crafted Call's review model when present in the export
Artwork images copied from available ArtCall image references into Crafted Call storage
Award fields, buyer records, and condition tracking preserved as metadata when present
Each artwork also added to the artist's reusable portfolio so they can submit it to future calls without re-uploading

ArtCall export 101

How to export your CSV from ArtCall

ArtCall's export option is tucked inside the submissions view. Here's exactly where to find it.

Where is the export option in ArtCall?

Inside your ArtCall dashboard, open the call → Submissions tab → Actions menu → Export → CSV. The file downloads to your computer with the call's submission ID in the filename.

Which file do I need?

Start with the CSV. Crafted Call reads image references included in the export and copies available images to its own storage during import. If an export omits assets or contains inaccessible URLs, those rows are flagged for review.

What if my export is huge?

Self-serve import handles up to 10 MB / 5,000 rows per import. If your call is bigger than that, contact us before importing so we can scope the export format, record volume, and any image handling needs.

Frequently asked questions

Everything we get asked when galleries consider switching from ArtCall.

Is the migration really free?

The self-serve ArtCall CSV importer is available for supported exports. If your file is large, non-standard, or needs hands-on cleanup, contact us so we can scope the work before you rely on a migration timeline or cost assumption.

How long does migration take?

A small, clean CSV can usually be reviewed and started in a few minutes. The actual import runs in the background and takes longer for larger calls because each image reference has to be copied into storage. You don't have to keep the page open — we'll email you when it's done.

What gets imported?

Supported artist, submission, jury score, and artwork data from the CSV are imported after mapping. Awards, buyer records, and condition tracking can be preserved as metadata when present in the export. Each imported artwork is also added to the artist's portfolio for reuse in future calls.

What if I'm partway through a call on ArtCall?

Most galleries don't switch mid-call — you'd want to finish the active jury round on ArtCall, then import the historical record into Crafted Call once it's complete. The import is for bringing past calls and their data into one place, not for active operations on a live ArtCall call.

What happens to my ArtCall account?

Nothing — Crafted Call doesn't touch ArtCall. Your account, calls, and data stay exactly where they are. The migration is one-way: we read your exported CSV and bring the data into Crafted Call. You can keep both accounts active during a transition period if you want.

Can the artists I import log in?

Migrated artists are placeholder accounts until they sign up themselves. When an artist registers with the email address that was on a migrated submission, the account is automatically linked — they keep all their submission history. No manual reconciliation needed.

Are images preserved if ArtCall goes offline?

Images that are available through the export's image references are copied into Crafted Call storage during import. The original ArtCall URL is preserved as metadata so failed or inaccessible assets can be diagnosed.

What if a row fails to import?

Failed rows show up on the progress page with the exact error (e.g., missing email, invalid image URL). Click Retry next to any failed row to re-run it. Common fixes are usually obvious — most failures we've seen are rows with empty Email fields, which ArtCall sometimes generates for partial drafts.

Ready to bring your ArtCall data home?

Start with the CSV, review the mapping, and import only when the data looks right.

Start your import Talk to a person

Bring your ArtCall history into Crafted Call

Export your submissions from ArtCall, upload the CSV to Crafted Call, review the mapping, and import supported artist, submission, jury, and artwork data.

Self-serve imports support files up to 10 MB / 5,000 rows. Larger or non-standard exports should be scoped with the team first.